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Legal

Terms of Service

Please read these terms carefully before using Al Ahmar Shop or placing an order with us.

1. About These Terms

By browsing alahmarshop.pk or placing an order with us, you agree to the terms outlined on this page. Al Ahmar Shop reserves the right to update these terms at any time; continued use of the site after changes means you accept the updated terms.

2. Products & Pricing

We make every effort to display accurate product descriptions, images and pricing. However:

  • Colors and finishes may vary slightly due to screen/display differences.
  • Prices are listed in PKR and may change without prior notice.
  • In the rare case of a pricing or listing error, we reserve the right to cancel the order and issue a full refund.

3. Orders & Payment

Orders can be placed through our website and paid for via Cash on Delivery or the online payment methods shown at checkout. An order is confirmed once you receive an order confirmation with your Order ID. We reserve the right to refuse or cancel any order due to stock issues, suspected fraud, or incorrect pricing.

4. Shipping & Delivery

Delivery timelines are estimates and may vary based on your location and courier availability — see our Shipping Policy for full details. Al Ahmar Shop is not responsible for delays caused by courier partners, weather, or events outside our control.

5. Returns, Refunds & Warranty

Return and refund eligibility is governed by our Returns & Refund Policy. Any manufacturer warranty on a product is handled per our Brand Warranty page.

6. Acceptable Use

You agree not to misuse the website — including attempting unauthorized access, submitting false information, or using the site for any unlawful purpose. Accounts or orders found to be fraudulent may be cancelled without notice.

7. Intellectual Property

All content on this website — including the Al Ahmar Shop name, logo, product photography and text — is the property of Al Ahmar Shop and may not be copied or reused without written permission.

8. Limitation of Liability

Al Ahmar Shop is not liable for any indirect or incidental damages arising from the use of our products or website, beyond the value of the order placed.

9. Contact

Questions about these terms? Reach out any time.